Free to get started

Then a simple fee each time you process a payment.

  1. Visa logo
  2. Mastercard logo
  3. American Express logo
  4. Eftpos logo
  5. Jcb logo
  6. Discover logo
  7. Diners Club logo
  8. Apple Pay logo
  9. Google Pay logo

Domestic transactions

Domestic cards from
1.6% + 30c
International cards
3.4% + 30c
  • No lock-in contracts
  • Responsive support team
  • All features included
Get Started

Custom

Processing over $30,000 a month? Contact us for custom pricing.

Contact Us

Foreign currency transactions

AUD Settlement (Default)
3.4% + 30c
Foreign currency transaction fee
1.7%
Conversion fee
Domestic Settlement

Sell in multiple currencies. Foreign currencies are processed at 3.4% + 30c, and converted to AUD at a retail foreign exchange rate premium of 1.7% for transfer.

See all foreign currencies you can charge in ›

Foreign Settlement

Contact us

Contact us to learn about foreign settlement options in New Zealand.

3.9% + 30c
Transaction fee
No conversion fee
Foreign Settlement

Sell and receive payments in a foreign currency. Transactions are processed at 3.9% + 30c and are transferred to you in that currency, without conversion.

Talk to our team to get started.

Third party transfers

When transferring funds from your Pin Payments account to a third party bank account using our Payouts APIs, a 30c fee is applied.

Transfers initiated to your own bank account are not subject to this fee.

30c
Third party transfer fee

Disputes

?

A dispute is when a card holder disputes a sale that has been paid by credit-card. The dispute is raised when they contact their card-issuing bank, who then contact Pin Payments via our card acquiring bank.

Learn more about Disputes →

If a dispute is raised and awarded to the cardholder, an administration fee of $25 applies. No fee applies for disputes you successfully contest.

$25
Administration fee

Frequently Asked Questions

Does it cost to process a refund?
No, it does not cost you any additional fees to process a refund.
Is GST included in transaction fees?
For Australian businesses, transaction fees you pay are inclusive of GST. For New Zealand businesses they are GST exclusive.
Do you offer a special Not–for–Profit rate?
Yes, we offer a discounted transaction rate for registered Not–for–Profit organisations. Contact our sales team for more information.
Am I locked in to a contract?
No, there are no lock–in contracts, minimum processing amounts, or fees associated with signing up to Pin Payments.
Have another question? Feel free to contact us.

Competitive pricing

No lock-in contracts or hidden fees.

Pin Payments acknowledges the Traditional Owners and Custodians of the Country throughout Australia and recognises their continuing connection to land, water and community.
We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.